Logistics And Supply Officer H/F - 31

About us

Our ambition is to turn our clients into Media Owners by scaling up tools, messages, services & audience interactions.

Since 2013 our sole focus has been to deliver solutions that help brands speed up their engagement strategy transformation for workforces (improving employee engagement thanks to internal communication) and clients (driving sales thanks to in-store communication).
We started with offline communication on screens placed in offices or in stores (Digital Signage) and recently increased the reach of their communications, adding an online layer to our customers.

We have been experiencing great growth both internally and externally after raising €2.5M in 2017 and acquired last year, a company specialized in the video creation to improve our creation module as well as our service capacity to continue helping our customers solve their problems via software AND service approach.

Our 70+ people company has been profitable since 2022 and is located in France (45+people in Toulouse (Headquarter) and Paris), Tunis (25 people).
We have very strong basics (churn is low, net retention is high) with two great products used daily by hundreds of users:
A Digital Signage solution equipping 25K+ screens in 32 countries
A Video Suite generating 1000+ video projects every month

Our culture is ultra strong and oriented around:
The Champion's league mindset (we are always looking for being better individuals and achieving better results) for our team but also through our solutions
The Concern for others (we care about our employees, altruist, mutual respect and listening are musts)
The Client and service focus (we don't want to be solution provider, we want to team up with our customers and are eager to better understand how they are using our solutions to improve it and help them achieve better results)
The Assertiveness (the feedback culture is essential, we challenge with confidence, and we value initiatives)

What we offer
Hybrid working mode, you can work 3 days at home if you want
2 weeks dedicated to our onboarding program
A competitive health insurance
Meal allowance + individual money pot
"RTT" days
High-quality office spaces supporting collaboration, health and wellbeing
Team building & Company events
Online library and e-learning platform for every employee and their familyVision and objectives

Reporting to the workshop manager, you ensure the smooth, reliable and proactive management of the entire supply chain and player lifecycle. (player : Plug n Play digital signage Cenareo technology). From component procurement to shipping, customer follow-up and reconditioning, you guarantee an impeccable customer experience and support the company's operational performance.
The goal is for every player delivered to be ready for use, compliant with quality standards and delivered on time, while promoting continuous improvement of internal processes.

Your mission at Cenareo

- Supply Chain Management: Inventory Maintenance, stock tracking, purchasing after N+1 validation and order receipt
- Production: Player assembly, player initialization, labelling and storage
- Player configuration: Player configuration according to customer specifications ensuring, quality control
- Shipping: Shipping preparation and parcel deliveries
- Player returns management: Diagnosing and reconditioning
- Tracking Delivery and First Player Connection
- Logistics Support: Processing Customer Requests, returns tracking